This service is currently only available for stone worksurfaces. We ask that you prepare the site as described below. Aborted site visits will be charged at the normal T&I rates.

• Carcass and free standing appliance fitting must be completed prior to template and installation. Take care that carcase legs are correctly adjusted to support the additional worktop weight.
• Any item to be fitted to the worktop, for example sinks, taps and hobs, are required on site during template and installation. We do not connect appliances or plumbing.
• All temporary surfaces and appliances must be removed and the area free of obstruction. No additional furniture or fittings should be added after templating.
• Tiling must not be started prior to the template and installation of the worktop.
• Access to the site is a limiting factor to the size and weight of the finished pieces. Winding staircases or sharp corners can be a problem when carrying heavy pieces of stone. The use of a service lift or a crane may be necessary (for example when installing in flats).
• Sink and appliance model codes are required prior to template.
• Stone worktops are delicate and brittle if not correctly supported. Distances of over 600 mm should be bridged with supports. Flying tops should not exceed 300mm.
• The kitchen and appliances must not be disturbed or changed between templating and installation.
• Cutouts will be part factory fabricated with a retained central strengthening bar. This bar will be removed by the fitter after the worktop is finally positioned. This is to reduce the chance of worktop breakage during shipping and installation. Our fitting teams will make every effort to limit noise and dust from the final cut.
• In some instances it is necessary to cut into the plaster wall to facilitate the fitting of the worktop. Our fitting teams will make every effort to limit damage to the wall and dust from the cut. The wall will be made good upon fitting.
• The narrow rails created when cutouts are formed will be supported by GRP or steel strengthening rods. These are glued in place in slots on the underside of the worktop. In the event of the stone breaking, these bars reduce the risk of the worktop falling apart and causing injury or damage.
Once completed, we request that the installation is inspected by the client or a representative of your company. Please inform us immediately if this is not possible.